Coronavirus Support and Information

Read more about The Coronavirus Act and what it means for Disabled people here -

Read more about how coronavirus is affecting our service and how we have adapted -

Support in Merton – Food, medication and more

People classified as ‘extremely vulnerable’ can self-register for support (food parcels) here:


Merton Voluntary Service Council (MVSC) coronavirus support

If you need help, or know someone that does, you can email or call 020 8685 2272 between the hours of 10am and 4pm, Monday - Friday. The volunteer taskforce can help with:

-      Shopping/basic provision parcel delivery

-      Prescription/medication collection

-      Dog walking

-      Electricity/gas pre-payment card top-up

-      A telephone call or keeping in touch

-      Posting letters


Volunteer with MVSC

MVSC is working with the voluntary sector in the borough to mobilise a volunteer taskforce to help isolated households and those at risk from COVID-19. Anyone who puts themselves forward may be asked to support people who are currently unable to leave their home.

If you would like to volunteer, please contact the volunteer taskforce at You will be partnered with key groups who will allocate you to tasks.


Commonside Trust – Support and assistance to vulnerable individuals and families in Pollards Hill including food - 020 8764 9582

Wimbledon Foodbank – Part of a nationwide network of foodbanks, supported by The Trussell Trust - Merton CIL are able to send foodbank voucher. If you are in need you can contact us or the foodbank on 020 8544 0126

Dons Local Action Group – A local network delivering weekly food packages. If you are in need of a food delivery please contact us and we will make a referral on your behalf.

Merton Mutual Aid – A grassroots community organising network established to support vulnerable Merton residents during the COVID-19 crisis -

Merton CIL – Support to vulnerable Disabled people in Merton by providing them with foodbank vouchers via post – 0203 397 3119

Merton CIL
– Advice on issues relating to benefits, community care and hate crime – 0203 397 3119


Advice and wellbeing support in Merton

Age UK Merton – Support for older people around benefits and pensions, housing options, social care and befriending - 020 8648 5792

Merton Community Domestic Violence Support – 0207 801 1777

Wimbledon Guild – Talking therapies, grief support and wellbeing support - 020 8946 0735

South West London Law Centres – Help for local people with legal advice and casework including problems they are facing as a result of coronavirus – 0208 767 2777

Merton Uplift – Mental health assessments and treatments via telephone. Self-referrals accepted - 020 3513 5888

Merton Adult Social Care – Social care and safeguarding concerns - 020 8545 4388

Carers Support Merton – Support for Carers of Disabled people - 0208 646 7515

Merton Council – Coronavirus updates -

Every Mind Matters - expert advice and top tips on how to look after your mental wellbeing if you need to stay at home during the coronavirus (COVID-19) pandemic -


Information on Benefits & Finances

Council tax support in Merton - If your income has been affected by COVID-19, you may be eligible for council tax support. You can find out more about eligibility here -

Merton CIL can provide support to apply. Please get in touch to book an appointment.

Local Welfare Support Scheme - Merton have a limited fund to support the most vulnerable Merton residents with short term severe financial difficulties. These grants are usually emergency payments to pay for food, heating, hot water and/or essential household items. Find out more here -

Merton CIL can provide support to apply. Please get in touch to book an appointment.

Citizens Advice – Changes to benefits

Rightsnet – Social welfare law updates -

Money Saving Expert’s Coronavirus Financial Help & Rights -

Turn2us – Information for employees -

Department for Work and Pensions – updates and information


Other information:

Government main page regarding Coronavirus -

Easy read guides available from Mencap -

British Sign Language versions of government advice –

Public Health England information in alternative formats -

Government guidance on shielding and protecting for extremely vulnerable people (a government classification) -

Government information regarding getting support if you are an extremely vulnerable person (a government classification) -

Information for carers from Carers UK -

Homeless Link Webinar: COVID-19 and Homelessness Services -

Citizen’s Advice Information about support if you are affected by Coronavirus -

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