Information on Advice, Advocacy and Legal Services 


This page focuses upon: Advice services, Advocacy services and Legal advice services

The information on this page was last checked on: 21st February 2024

We do not take any responsibility for the information on external links.

If you notice any mistakes or know of any organisations/information that may be relevant to the chapter please do get in contact via email

Information that can be found on this page:


Local advice services


Merton CIL – AQS

Vestry Hall, 336 London Road, Mitcham, CR4 3UD 

Telephone: 0203 397 3119

SMS: 0779 671 2502


Advice and Advocacy support relating to Benefits & Low Income, Social Care, Health, Housing and Hate Crime. BSL interpreters available. 


Age UK Merton - CQS

Elmwood Centre, 277 London Rd, Mitcham, Surrey, CR4 3NT

Telephone: 020 8648 5792


Provide information and advice to people 60 and over, on a variety of topics including pensions, welfare benefits, social care, health, housing, transport and more.


Citizens Advice Bureau - AQS

Live chat with an advisor

Mitcham                                                                                 Morden 

326 London Rd, Mitcham, CR4 3ND                                        7 Crown Parade, Crown Lane, Morden, SM4 5DA

Telephone: 0808 278 7831 | Monday to Friday, 10am - 4pm


Wimbledon Guild

Guild House, 30/32 Worple Road, Wimbledon, London SW19 4EF

Telephone: 020 8946 0735


Wimbledon Guild work with Citizens Advice who offer free advice about welfare benefits, debt, housing and employment.


South London Refugee Association – AQS

The Woodlawns Centre, 16 Leigham Court Road, London, SW16 2PJ

Telephone:  0203 490 3443


SLRA provides immigration advice. 


Refugee and Migrant Network Sutton - AQS

Granfers Community Centre, 73-79 Oakhill Road, Sutton, Surrey, SM1 3AA

Telephone: 07725 549411



Merton Welfare Benefits Service

London Borough of Merton, Civic Centre, London Road, Morden, Surrey, SM4 5DX

Telephone: 0208 545 4178


Advice on welfare benefit related issues for Merton residents. They cannot attend health assessments or tribunals. 


South London Tamil Welfare Group

36 High Street, Colliers Wood, London SW19 2AB

Telephone: 020 8542 3285

Email :

SLTWG provide support to Tamil refugees and other community members by providing Advice and Services relating to their Immigration, Welfare benefits, housing, education, health , domestic violence, family learning , employment and training needs.


Siobhain McDonagh MP – Advice Surgery

London Borough of Merton, Civic Centre, London Road, Morden, Surrey, SM4 5DX

Telephone: 0207 219 4522


Advice Surgery held every Friday, 2pm - 7pm. Call to book an appointment


Patient Advice and Liaison Service – Epsom & St Helier 

St. Helier Hospital, Wrythe Lane, Carshalton, Surrey, SM5 1AA

Telephone: 020 8296 2508

PALS - St George's

St George's Hospital, Blackshaw Road, Tooting, London, SW17 0QT

Telephone: 0208 725 2453

Advice on NHS related issues and complaints


 Local Advocacy services


‘Advocacy’ is speaking or acting on behalf of people, to help them express their wishes and secure the services they need and the rights that they are entitled to.


Merton CIL 

Vestry Hall, 336 London Road, Mitcham, CR4 3UD

Telephone: 0203 397 3119


Advocacy Support around benefits, social care and hate crime for Disabled people living in Merton. 


Springfield Advocacy Service


Telephone:  0300 7900 559

Advocacy support for people with Mental Health Issues


Kingston Advocacy Group 

Endeavour House, 2 Cambridge Road, Kingston upon Thames KT1 3JU

Tel: 020 8549 1028 


Provides independent advocacy support at no direct cost to those individuals who have a learning disability, mental health issue or other vulnerabilities.


Association for the Polish Family

New Horizon Centre, S Lodge Ave, Mitcham CR4 1LT

Telephone: 02036498260


Advocacy and Domestic violence support for the Polish community in Merton


Jigsaw 4 u

40 Mill Green Road, Mitcham, Surrey, CR4 4HY

Telephone: 020 8687 1384


Providing children’s advocates to help Merton’s children and young people in care and leaving care to get their views across and be listened to.


Carers Support Merton

Vestry Hall, 336-338 London Road, Mitcham, Surrey, CR4 3UD

Telephone: 020 8646 7515


Advocacy support for carers of Disabled adults


Voiceability – Independent Mental Capacity Advocacy

Telephone: 0300 303 1660


If you have been assessed as ‘lacking capacity’ to make specific decisions you may be able to get an advocate.


 Legal Advice


South West London Law Centres

112 London Rd, Morden SM4 5AX

Telephone: 0208 767 2777 | Monday to Friday, 9.30am - 4.30pm


Provide free and independent legal advice on social welfare issues including housing, debt, immigration and employment.


Springfield Advice and Law Centre

Newton Building 7, Springfield University Hospital, 61 Glenburnie Rd, London SW17 7DJ

Telephone: 0208 767 6884


Advice on housing, community care, welfare benefits, debt and health. 


Disability Law Service

The Foundry, 17 Oval Way, SE11 5RR

Telephone: 020 7791 9800


Provide free legal advice on community care, employment, housing and welfare benefits to disabled people and their carers to ensure that they have access to their rights and justice.


Civil Legal Advice

National advice line for legal help and information about benefits, debt, education and whether you qualify for Legal Aid.

Telephone: 0345 345 4345 


 Social Care Solicitors


Deighton Pierce Glynn Solicitors

33 Bowling Green Lane, London, EC1R 0BJ

Telephone: 0207 407 0007


The organisation appears to have a good understanding of disability and working with disabled people as they are members of the Disability Confident scheme and have settled a Judicial Review against London Borough of Merton for a Merton CIL member. Legal Aid Lawyer of the Year Award Winner 2023


Scott-Moncrieff & Associates LTD

Temple Chambers, 3-7 Temple Avenue, London, EC4Y 0HP 

Tel: 0203 972 9011

A national firm of solicitors specializing in community care, public law, mental capacity and other civil liberties work. Scott-Moncrieff & Associates have a franchise with the Legal Aid Agency to provide legal aid work in these areas. 


CALE Solicitors

Unit 3, Arden House, 52-54 Thurston Road, London, SE13 7GT

Telephone: 020 8694 2269        Emergency number: 07795567817


Community Care & Social Services team at CALE Solicitors are able to take on Legal Aid cases. They secured a successful outcome in relation to a Council’s decision to not continue funding a specialist placement and the lawfulness of the Council’s assessment of needs. Recommended by Bates Wells Braithwaite Law Firm.