Information on Advice, Advocacy and Legal Services 


This Chapter focuses upon: Advice services, Advocacy services and Legal advice services

The information in this chapter was last check on: 23rd March 2022

We do not take any responsibility for the information on external links.

If you notice any mistakes or know of any organisations/information that may be relevant to the chapter please do get in contact via email

Information that can be found in this chapter:

  • Local Advice Services
  • Local Advocacy Services
  • Legal Advice Services
  • Community Care Solicitors


1. Local advice services


Merton CIL – AQS

Vestry Hall, 336 London Road, Mitcham, CR4 3UD 

Telephone: 0203 397 3119

SMS: 0779 671 2502


Advice and Advocacy support relating to Benefits & Low Income, Social Care, Health, Housing and Hate Crime. BSL interpreters available. 


Age UK Merton - AQS

Elmwood Centre, 277 London Rd, Mitcham, Surrey, CR4 3NT

Telephone: 020 8648 5792


Provide information and advice to people 60 and over, on a variety of topics including pensions, welfare benefits, social care, health, housing, transport and more.


Citizens Advice Bureau - AQS

Live chat with an advisor



326 London Rd, Mitcham, CR4 3ND

Telephone: 03442 438 430



7 Crown Parade, Crown Lane, Morden, SM4 5DA

Telephone: 0344 243 8430

Walk in advice service - 10.00am-3.00pm on Monday, Tuesday, Wednesday and Thursday where you can have an initial assessment. You don’t need an appointment.



Civic Offices, ST Nicholas Way, Sutton, Surrey, SM1 1EA

Telephone: 0208 405 3552



Springfield Law Centre 

61 Glenburnie Rd, London SW17 7DJ

Telephone: 020 8767 6884
Advice on housing, community care, welfare benefits, debt and health. 
South West London Law Centre 

112 London Rd, Morden SM4 5AX

Telephone: 020 8767 2777 (10.30am-11.30am Mon-Fri)




Commonside Community Development Trust
New Horizons, South Lodge Avenue, Pollards Hill, Mitcham, CR4 1LT

Telephone: 020 8764 9582



Wimbledon Guild

Guild House, 30/32 Worple Road, Wimbledon, London SW19 4EF

Telephone: 020 8946 0735


Advisor available each Monday from 9.30am to 2pm. Please call or email to book an appointment


South London Refugee Association – AQS

The Woodlawns Centre, 16 Leigham Court Road, London, SW16 2PJ

Telephone:  0203 490 3443



Refugee and Migrant Network Sutton - AQS

Granfers Community Centre, 73-79 Oakhill Road, Sutton, Surrey, SM1 3AA

Telephone: 020 8644 4374



Merton Welfare Benefits Service

London Borough of Merton, Civic Centre, London Road, Morden, Surrey, SM4 5DX

Telephone: 0208 545 4178


Advice on welfare benefit related issues for Merton residents. They cannot attend health assessments or tribunals. 


South London Tamil Welfare Group

36 High Street, Colliers Wood, London SW19 2AB

Telephone: 020 8542 3285

Email :

SLTWG provide support to Tamil refugees and other community members by providing Advice and Services relating to their Immigration, Welfare benefits, housing, education, health , domestic violence, family learning , employment and training needs.


Siobhain McDonagh MP – Advice Surgery

London Borough of Merton, Civic Centre, London Road, Morden, Surrey, SM4 5DX

Telephone: 020 8542 4835 - 0207 219 4522


Advice Surgery held every Friday. Call to book an appointment


Patient Advice and Liaison Service – Epsom & St Helier and St George's

St. Helier Hospital, Wrythe Lane, Carshalton, Surrey, SM5 1AA

Telephone: 020 8296 2000


St George's Hospital, Blackshaw Road, Tooting, London, SW17 0QT

Telephone: 0208 725 2453


Advice on NHS related issues and complaints



2. Local Advocacy services


‘Advocacy’ is speaking or acting on behalf of people, to help them express their wishes and secure the services they need and the rights that they are entitled to.


Merton CIL 

Vestry Hall, 336 London Road, Mitcham, CR4 3UD

Telephone: 0203 397 3119


Advocacy Support around benefits, social care and hate crime for Disabled people living in Merton. 


Imagine Independence

Imperial Fields, Bishopsford Road, SM4 6BF

Telephone: 0208 685 6192


Advocacy support for people in Merton with Mental Health Issues


Springfield Advocacy Service

Room 11, Building 3, Springfield Hospital, 61 Glenburnie Road, London, SW17 7DJ


Telephone:  020 3513 6055/6739 

Advocacy support for people with Mental Health Issues


Advocacy Partners Sutton advocacy services for people with disabilities 
McMillan House, 54 Cheam Common Rd, Worcester Park, Surrey KT4 8RH 
Tel: 020 8330 6644 
Fax: 020 8330 6622 


Kingston Advocacy Group 
Siddeley House, 50 Canbury Park Road, Kingston-upon-Thames, Surrey KT2 6LX 
Tel: 020 8549 1028 
Fax: 020 8549 1050 


Association for the Polish Family

66-72 Colliers Wood High Street, Colliers Wood, London, SW19 2BY

Telephone: 07917 401 064 


Advocacy and Domestic violence support for the Polish community in Merton


Jigsaw 4 u

40 Mill Green Road, Mitcham, Surrey, CR4 4HY

Telephone: 020 8687 1384


Providing children’s advocates to help Merton’s children and young people in care and leaving care to get their views across and be listened to.


Carers Support Merton

Vestry Hall, 336-338 London Road, Mitcham, Surrey, CR4 3UD

Telephone: 020 8646 7515


Advocacy support for carers of Disabled adults


Sutton Advocacy for Mental Health Service 
14 Beacon Grove, Carshalton, Surrey SM5 3BA 
Tel: 020 8773 3692


Voiceability – Independent Mental Capacity Advocacy

Monomark House, 27 Old Gloucester Street, London, WC1N 3AX

Telephone: 0300 330 5499


If you have been assessed as ‘lacking capacity’ to make specific decisions you may be able to get an advocate.


3. Legal Advice


South West London Law Centre - Merton & Sutton

112 London Road, Morden, Surrey, SM4 5AX

Telephone: 020 8767 2777




Springfield Law Centre 


61 Glenburnie Rd, London SW17 7DJ

Telephone: 020 8767 6884
Legal advice on housing, community care, welfare benefits, debt and health. 



Disability Law Service

The Foundry, 17 Oval Way, SE11 5RR

Telephone: 020 7791 9800



Civil Legal Advice

National advice line for legal help and information about benefits, debt, education and whether you qualify for Legal Aid.

Telephone: 0345 345 4345


4. Social Care Solicitors


Deighton Pierce Glynn Solicitors

8 Union Street, London, SE1 1SZ

Telephone: 0207 407 0007


The organisation appears to have a good understanding of disability and working with disabled people as they ran the Independent Living Fund appeal in 2014/15 and have just settled a Judicial Review against London Borough of Merton for a Merton CIL member. Legal Aid Lawyer of the Year Awards Finalist 2015


Scott-Moncrieff & Associates LTD

88 Kingsway, Holborn, London WC2B 6AA

Tel: 02039729011


A national firm of solicitors specializing in community care, public law, mental capacity and other civil liberties work. Scott-Moncrieff & Associates have a franchise with the Legal Aid Agency to provide legal aid work in these areas. 


CALE Solicitors

Suite One, 80A Blackheath Road, Greenwich, London, SE10 8DA

Telephone: 020 8694 2269

24 HOURS Emergency: 0792 022 4554/07795567817



Community Care & Social Services team at CALE Solicitors are able to take on Legal Aid cases. They recently secured a successful outcome in relation to a Council’s decision not continue funding a specialist placement and the lawfulness of the Council’s assessment of needs. Recommended by Bates Wells Braithwaite Law Firm.