Merton CIL will be closed from 3pm on Friday 23rd December, and reopens at 9am on Tuesday 3rd January. 

Our general enquiries telephone line will be closed from 5pm on Thursday 22nd Dec 2022. 


Please see below for organisations that can provide you with support whilst we are closed.

Shelter: 0808 800 4444

This free helpline is open 8am-8pm on weekdays and 8am-5pm on weekends, 365 days a year. You should use this line if you: have nowhere to sleep or might be homeless soon; have somewhere to sleep but nowhere to call home; are/could be at risk of harm.


Samaritans: 116 123

This free helpline is open 24 hours a day, 365 days a year. You can use this line if you are experiencing mental health issues, having family problems, or are isolated or lonely. 


London Borough of Merton out-of-hours services: 0208 770 5000.


You can also find more support around the cost of living crisis and energy costs here