Merton CIL will close from 3pm on Friday 22nd December 2023. We will reopen at 9am on Tuesday 2nd January 2024. 

Our general enquires telephone line will close at 2pm on Thursday 21st Dec 2023. 


Please see below for organisations that can provide you with support whilst we are closed.

For more information on Council and VCS opening times and contact details over the holiday period click here - Council & VSC Opening Times 2023


Shelter: 0808 800 4444

This free helpline is open 8am-8pm on weekdays and 8am-5pm on weekends, 365 days a year. You should use this line if you: have nowhere to sleep or might be homeless soon; have somewhere to sleep but nowhere to call home; are/could be at risk of harm.


Samaritans: 116 123

This free helpline is open 24 hours a day, 365 days a year. You can use this line if you are experiencing mental health issues, having family problems, or are isolated or lonely. 


London Borough of Merton out-of-hours services: 0208 770 5000