What is a Monitoring and Evaluation (M&E) group?

A user-led group where service users, members, trustees, volunteers and staff, monitor how we are doing and help to improve our work and services to ensure that we remain user-led and responsive to needs of local Disabled people. 

These sessions take place two times per year. We meet for around 2 hours and have a fixed agenda. We deliver the sessions in a way that is most accessible to all attendees invited. This means sessions may be in person, online or hybrid. 

What we talk about?

Specific topics will be discussed which could include:

• Generating ideas to respond to positive and negative feedback to improve our services like information & advice or craftivism & chat.
• Review our systems, procedures and think about ways to implement feedback. 
• Thinking about how we can get more Disabled people involved and engaged. 
• To review our strategic priorities and if they are still fit for purpose. 

How do I join?

You will have to be signed up as a member to get involved in improving Merton CIL. You can express an interest in our M&E group by completing the short form below. We also identify a mixture of staff, trustees, service users and members to get involved. 

We hope that you will help is make Merton CIL even better.